Page 20 - CIJ JAN 2024 - Digital Edition
P. 20
Cover Story
Trends 2024
Challenges & Opportunities for
the FM Service Sector
Leading service providers share their thoughts on the steps
to stay ahead through a proactive and adaptive mindset. The
major shifts encompassing the role of FM services in 2024
will brace challenges anticipating shifts to meet changing
requirements.
Sustainability: No more a Choice
Rajesh Shetty, Managing What challenges do you foresee in
Director, Real Estate meeting your services requirements
Management Services, of facilities management specific to
2024?
Colliers India takes stock of The advancement in technology and equally
the present challenges facing its on-ground adoption in the FM space in India
facilities management and has been overwhelming post Covid. This has
helped better coordination, logistics support
the deployment of newer paving way for ease of operations and remote
technologies as the way monitoring, further on adding more credibility
to completion of complex on-ground tasks.
forward. However, the large IT organizations have not
seen encouraging responses, specifically to their
demands on the return to work, and at the same
time the comprehension of service requirement
in the hybrid operating environment having not
stabilized or matured fully, the overall ability
to enhance or fully optimize the workforce
productivity continues to pose its own challenges.
Compounding to that, with the inconsistent
& unpredictable distribution of work volumes
through the week, especially owing to various
interruption with intermittent celebrations, FM
continues to experience the work scheduling
challenges, not only on the rationalization of
the human resources capital but also on the
diligent consumption of the projected essential
supplies. These challenges are also restricting
the organization on their ability to deploy more
scalable and robust technology, limiting their
opportunity on further amplifying the user
experience.
JANUARY 2024•Clean India Journal
20 www.cleanindiajournal.com
