Page 39 - CIJ July 2024 Digital Edition

FACILITY MANAGEMENT

capabilities to enable smooth
passenger experiences.

What is the number
of service providers
engaged?

We have established multiple
collaborations over the last couple
of years, notably partnering with
IndiGo as the airport’s inaugural
carrier. We have also entered a
strategic collaboration with Akasa
Air, which will base aircraft at the
airport and operate domestic as well
as international routes.
We have brought on board
several crucial partners, including
airport capacity to the region and will combine Indian design and TajSATS for an in-flight catering
complement the existing aviation hospitality with Swiss technology facility, Amadeus for passenger
infrastructure catering to the and efficiency to design a customer- processing (PPS), SITA’s Airport
people of Delhi, Noida, Ghaziabad, first, hassle-free environment. Management System (AMS) to
Aligarh, Agra, Faridabad, and A state-of-the-art digital platform help automate and streamline the
neighbouring areas. The airport will will ensure that NIA reaches its operations of the airport, ICAD
provide easy access to pilgrimage guests on all digital touchpoints Holding Ltd. as Master System
and tourist destinations including and can always provide the Integrator (MSI) consultant, and Air
Agra, the Buddhist circuit, right information such as flight India SATS (AISATS) for a multi-
Mathura, and Vrindavan to name a information, wayfinding, F&B modal cargo hub at the airport.
few. This could lead to an increase opening times, and much more.
in revenue for the local tourism We have selected Roseate Hotels
industry, as well as create new job We have selected SITA’s and Resorts to develop the first
opportunities. Airport Management System to airport hotel. The hotel with 220
well-appointed rooms will be a whole
Additionally, the cargo and help automate and streamline new concept featuring intelligent
logistics infrastructure at the airport the operations of the airport. The technology like smartphone access
agreement includes the provision
will facilitate efficient connectivity and operation of systems to allocate and services especially designed to
and seamless transportation of cater to the evolving demands and
goods between industries and gates and counters, boarding expectations of global leisure and
global markets, creating a cargo bridges, manage traffic flows on business travellers.
the airfield as well as display flight
gateway for Northern India.
information to passengers. SITA Recently we awarded the
What are the new will help Noida International Airport concession for retail and duty-free
to a consortium of Heinemann
with reliable flight information and
technologies that have planning capabilities. Asia Pacific and BWC Forwarders
been introduced in your For the passenger processing Private Limited which includes
airport in terms of traffic system, NIA has signed an the concession for duty-free, to be
operated by Heinemann, as well as
management systems, agreement with Amadeus, to master concessions for domestic
design, supply, commission,
traffic safety, logistics, operate, and maintain the cloud- retail and international duty-paid
5G, and transportation? hosted end-to-end PPS. Amadeus retail, to be operated by BWC
Forwarders.
will provide a host of smart and
Noida International Airport will modern capabilities including We look forward to more such
provide quick, efficient processes common-use check-in, boarding, collaborations as we move closer
at the best value to passengers, baggage reconciliation, and to the commercial operations of the
airlines, and logistics partners. NIA DigiYatra-enabled biometric airport.

Clean India Journal•JULY 2024 39
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