Page 37 - CIJ Nov 2024 Digital Edition
P. 37

SPECIAL REPORT



                  the more altruistic goal of robotics   but also in the design, power
                  and automation and think about   consumption and power source.
                  Equipment as a Service (EaaS) or   Having insights into the data
                  Robots as a Services (RaaS). The   coming out of the machine to
                  cost of paying for the complete   understand the actual usage, health,   WE ARE BEGINNING
                  robotic machine lowered to a    and location provides other points   TO DESIGN MORE
                  monthly payment where you don’t   of value to the customer. It is about   PRODUCTS,
                  have to borrow money to pay for   automating the cleaning option
                  the robot. We have done this well   and improving the overall business   AND MORE
                  in other countries like Brazil,   of cleaning. Customers today are    IMPORTANTLY,
                  which has dynamics similar to   very involved in the equipment,     FOCUS OUR VALUE
                  parts of India.
                                                  and its specifications, training, and   PROPOSITION
                  What according to you           maintenance costs. We see a future   TOWARD THE MORE
                                                  where we take that burden off our
                  would be the much-              customer’s minds and hands as they   ALTRUISTIC GOAL
                  wanted solution globally        can pay for the cleaning, and we    OF ROBOTICS AND
                  in the near future?             can reliably deliver it to them.   AUTOMATION AND
                                                                                        THINK ABOUT
                   Customers in Europe primarily   How does AI help in                 EQUIPMENT AS A
                  adopt mechanised cleaning to    predictive maintenance?
                  overcome labour scarcity and                                          SERVICE (EAAS)
                  cost. In other geographies and    There are many applications for    OR ROBOTS AS A
                  applications, we also see the   AI across our business and value     SERVICES (RAAS).
                  need for more consistent cleaning   proposition to our customers.
                  and greater productivity. With   We have done a pilot taking our
                  robotic equipment, it is not just   many decades of service records
                  the robotics but the continuous   and using them through machine
                  improvement of the robot’s      learning models to become better
                  performance over time, not only   at reactive maintenance. As a call
                  on the ground and its application,   comes in, whether it is a human







































                                                                             Clean India Journal•NOVEMBER 2024  37
                                                                                     www.cleanindiajournal.com
   32   33   34   35   36   37   38   39   40   41   42