Page 44 - CIJ Oct 2024 Digital Edition

FACILITY MANAGEMENT

Evolution of Integrated Facility Management Services
for Residential Properties: Technical Aspects

ver the past three The pandemic dramatically b. Remote Management and
years, Integrated increased focus on hygiene and Automation
Facility Management sanitation in residential properties. The pandemic also forced a shift
(IFM) services for With people spending more
Oresidential properties time at home, expectations for a towards remote management of
facility services. To limit physical
have undergone significant changes, clean, safe, and sanitized living contact, IFM providers had to
largely driven by technological environment grew exponentially. adopt technology-driven solutions
advancements, evolving customer IFM service providers had to adapt which allowed for management
expectations and the shift towards quickly, integrating advanced of facilities through remote
more efficient, sustainable cleaning protocols and regular monitoring. Cloud-based platforms
solutions. Developments like the disinfection schedules. The role of and IoT (Internet of Things)
global pandemic, urbanization and technology became more crucial as devices enabled facility managers
rising living standards have also real-time monitoring of cleanliness, to monitor HVAC systems, water
played pivotal roles in reshaping sanitation efforts was essential to supply and energy consumption in
how residential properties are reassure residents of their safety. real-time without being physically
managed, maintained, and serviced. New solutions, such as present on-site.
Christopher Blessing, Managing touch-free technologies and For instance, smart meters and
Director, CAERE India shares automated disinfection systems, sensors are now widely used
with Clean India Journal the were integrated into residential to track utilities like water and
technical aspects of this evolution, complexes. These included the electricity usage, accessed remotely
highlighting how IFM services use of UV-C light disinfection, by the property manager. Predictive
have progressed. antimicrobial surface coatings and maintenance, powered by AI,
robotic cleaning devices, especially allows facility managers to pre-
1. The Impact of COVID- in high-traffic common areas such empt issues, reducing downtime

19 on Residential IFM as lobbies, elevators and gyms. This and ensuring uninterrupted services
increased reliance on technology
for the users. This transition to
Services to ensure the highest standards of automated and remotely controlled
hygiene, represented a significant systems has improved the efficiency
a. Increased Demand for shift in the way IFM services and reliability of residential IFM
Hygiene and Sanitation operated in residential settings. services.

OCTOBER 2024•Clean India Journal
44 www.cleanindiajournal.com