Page 54 - CIJ Oct 2024 Digital Edition

FACILITY MANAGEMENT

focus on health and safety Evolving Client
standards. Facility managers
have incorporated new Expectations and
cleaning protocols, touchless Outsourcing Models
technologies and occupancy
tracking this year to reduce Clients are demanding more
the risk of contagion in from FM service providers
workplaces. Employee well- than ever before. Beyond
being has also become a crucial traditional maintenance and
aspect of facility management. janitorial services, clients
Biophilic design, which are looking for partners who
incorporates natural elements can offer strategic advice on
such as plants and natural energy management, ESG
light into the workspace, has compliance and future-proofing
been increasingly adopted to their facilities. In response, FM
enhance wellness. In addition, companies are expanding their
initiatives like ergonomic portfolios to include consulting
workspace setups, quiet services, integrated facilities
rooms, and wellness lounges management and end-to-end
are becoming common, sustainability solutions.
highlighting the FM industry’s
commitment to a holistic The outsourcing model is
approach to employee well- also evolving. Organizations
being. are increasingly seeking single-
source FM providers which
Resilience can deliver a comprehensive
Planning and Risk suite of services, from building
maintenance to workspace
Management optimization. This trend is

Unpredictable challenges, driving FM companies to
such as extreme weather adopt a holistic approach
events, geopolitical issues to facilities management,
and supply chain disruptions, enabling clients to streamline
have pushed the FM industry operations and focus on their
to bolster resilience and risk core business activities. In
management strategies. Facility conclusion, the FM industry
managers are now prioritizing has fared well this year by
business continuity planning, adapting to technological
disaster preparedness and the advancements, prioritizing
establishment of smart supply sustainability and responding
chains to handle unforeseen to new workplace dynamics. It
circumstances. This year has has transitioned from being a
seen more facilities implement
plans for emergencies, support function to a strategic
including backup power partner for businesses, playing
solutions, remote monitoring a critical role in shaping the
and alternative supply sources future of workspaces and
for critical building operations. building operations. As the
This increased focus on risk industry moves forward, its
mitigation has equipped FM focus on resilience, employee
companies to safeguard their well- being and integrated
assets and maintain essential service delivery will be key
services, even in the face of to sustaining its growth and
disruptions. relevance in the years to come. CIJ

OCTOBER 2024•Clean India Journal
54 www.cleanindiajournal.com