Page 50 - CIJ May 2025- Digital Edition

HOUSEKEEPING

Technologies in Housekeeping

Technology has made its way into almost every industry till date, hospitality being no exception. The introduction of
technology into housekeeping has not only improved the operational efficiency of the departmental procedures but also
largely helped in saving cost, minimizing wastages and intensively implementing sustainable procedures that help
save our planet for the future. Minar Aliyar, Executive Housekeeper, Grand Hyatt, Mumbai shares insight on the latest
technologies in Housekeeping with Clean India Journal

Paper printing and filing
Cloud based PMS of several documents can be including photographs for clear
understanding. Reports can be
and TMS eliminated as storing data is generated precisely breaking
Traditionally, hospitality directly done on the cloud. Its them down either by date, task
housekeeping involved generating easy accessibility is based on or staff member involved. Most
numerous reports in every shift permission levels by authorized TM systems have checklist
from the installed Property users. Reporting maintenance- options that can be customized
Management Systems (PMS), related issues, traditionally and used for auditing procedures,
printing documents to update through a triplicate sheet, is now creating cleaning schedules
records and for book keeping completely eliminated as defect and providing reminders. Task
purposes. This mostly happened lists are generated through the management systems are also
with the systems at the main office. Task Management System (TMS), exclusively utilized for delivering
With the introduction of cloud- customer requests and bridging
based PMS, team members can communication gaps between the
directly download the software staff members and the customers.
to official smart phones and
the latest data can be directly Cleaning robots
updated and viewed, enabling The cleaning industry
instant decision-making. Hand has undergone significant
held document note pads transformation by the
are now replaced implementation of robotics in
with I-Pads or smart daily procedures. There are robots
phones. available for various purposes such
as scrubbing, polishing, mopping,
lifting, pulling heavy objects and
vacuuming to name a few. Various
countries including India are now
producing cleaning robots locally
and exporting to other nations as
well. Robots are more task specific
and very efficient for larger areas
such as banqueting facilities,
airports, shopping malls, hospitals
and properties with large hallways
and corridors. A route map is input
into their memory and sensors
enable them not to bump into
any object that may immediately
obstruct their path making them
safe to use in areas with customer
movement. Their autonomous
functioning enables them to
perform for longer durations when
charged adequately. Cleaning is

50 MAY 2025•Clean India Journal•www.cleanindiajournal.com