Novartis, an international provider of innovative healthcare solutions based in Basel, Switzerland, has awarded ISS the delivery of integrated facility services at 22 sites, including production plants and other facilities. ISS will start its services from January, 2013. The contract will cover five sites in Switzerland, 11 sites in Germany, two in Austria and a further four in Slovenia. When the partnership is fully implemented, Novartis will become one of the largest global customers of ISS.