Hospitality Industry

Total Quality Management in Hospitality

The methodology of Total Quality Management is intended to assist in achieving business excellence. Hospitality management is no exception, striving to improve guest satisfaction, acquire a competitive advantage and ensure…

Read more

Mobile App in Hospitality:
Pro or a Con

From Artificial Intelligence (AI) to Machine Learning algorithms, technology is revolutionizing every aspect of business today, significantly increasing efficiency and productivity. Specifically in the hospitality industry, consumers use technology to…

Read more

Editor’s Page July 2018

[box type=”shadow” ] [/box] This issue is dedicated to housekeeping, especially to all the hardworking housekeepers in the hospitality industry who strive to see that your stay at a hotel…

Read more