The secrets of building customer loyalty
How does one of the world’s largest suppliers of cleaning equipment and chemicals maintain its position as a preferred brand? Mahesh Naik, Customer Service Lead, Diversey India offers a look…
How does one of the world’s largest suppliers of cleaning equipment and chemicals maintain its position as a preferred brand? Mahesh Naik, Customer Service Lead, Diversey India offers a look…
Long-term contracts, contract extensions and easy contract renewals are every service provider’s dream. Instead of relying on the whims of a client, there are many proactive steps that a service…
When the property developer is also the facility manager, FM becomes a matter of looking after one’s own. Balaji N, Associate Vice President, Head of Facility Maintenance, Sobha Ltd –…