Bridging the Gap…
FM and Hospitality, both these sectors are labour-oriented dealing with manpower shortage, rising labour cost, training cost & time and managing assets & service delivery, but the difference lies in their objectives. While an FM company aims at better service delivery as per the contract, the hospitality sector aims to upgrade its service deliverables. In the event of the rising opportunity for the FM company to take on the upgraded service deliverables in the hospitality sector, is it prepared to meet the revolutionary change? Suprita Anupam finds out