A Report International Housekeepers’ Summit 2019
Over 250 delegates flew in from Bangladesh, Nepal, Sri Lanka, Maldives, Oman, Kuwait, Qatar, UAE, Indonesia and Vietnam, apart from across the Indian sub-continent, to be part of the 4th…
Over 250 delegates flew in from Bangladesh, Nepal, Sri Lanka, Maldives, Oman, Kuwait, Qatar, UAE, Indonesia and Vietnam, apart from across the Indian sub-continent, to be part of the 4th…
In the quest for achieving the dream of Total Quality Management there are many moments which end up being nightmarish, says Hospitality Consultant Avril Sule. She talks about Service Recovery…
The methodology of Total Quality Management is intended to assist in achieving business excellence. Hospitality management is no exception, striving to improve guest satisfaction, acquire a competitive advantage and ensure…