Page 42 - CIJ May 2023 Digital Edition
P. 42

CRE FM - IT




                                               time by going digital, and gives   supposed to be used undiluted;
                                               us real-time data about the state   if diluted, the glass won’t be
                                               of cleaning.                  properly cleaned.
                                                                               We also need personnel who
                                               Work area cleaning            can multitask. A housekeeping
                                                 All desks and chairs are    person should ideally also know
                                               sanitised before work starts   how to paint a wall, tighten the
                                               every morning. All employees   screw of a chair and perform
                                                                             other minor tasks.
                                               have been given laptops of their
                                               own; no desktops need to be
                                               sanitised anymore.            Food services
                                                 Wet mopping of the floor      Many IT sector employees
                                               needs to be done three or more   live alone, or away from their
                                               times a day. During the work   families. We make sure that
                                               day, this can be done when    every employee gets breakfast as
                                               employees from a particular   soon as he or she reaches work.
                                               area go to lunch.               The pantry area has water
                                                                             coolers, coffee machines and
                                               Common area                   consumables for the latter;
                                               cleaning                      spills need to be cleaned up
                                                                             immediately. The kitchen sink
                                                 Cleaning the reception area   for empty cups also needs to be
                                               is critical to make a good first   emptied often.
                                               impression. The reception
                                               and corridors are cleaned daily   Waste management
                                               using wet mops and dry mops;    The main streams of waste
                                               auto scrubbers are deployed   are garden waste, food waste,
                                               once a week.                  washroom waste and e-waste.
                                                                             An on-site organic waste
                                               What qualities would          converter processes the first two
                                               you expect in a               categories; authorised vendors
                                               housekeeping service          and recyclers are contracted to
                                                                             take away and dispose of the
                                               provider?                     rest as per rules.

                                                 They need to have properly
                                               trained ground staff and      Vendor selection
                                               knowledgeable housekeeping      We have the same vendor for
                                               supervisors. All members      FM across India; this simplifies
                                               of their team should know     invoicing, coordination and
                                               what chemical to use, where,   compliance with labour laws.
                                               and how. For example,         The same level of service is
                                               glass cleaning chemicals are   expected at every location.














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