Page 44 - CIJ May 2023 Digital Edition

Special RepoRt

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The boundaries of

FM in India are expanding

First came manpower, then came cleaning. Today, the number of

services that FM service providers in India offer is just staggering.
Emergency preparedness, employee engagement, packaging

assistance, front-office management….are just some of the many
options available. While the scope for organised FM is increasing day by
day, the breadth of services has also been broadening. Organisations

see the wisdom of outsourcing all non-core operations – even those
they had previously never imagined entrusting to anyone else.

Two leading service providers help us understand this phenomenon.

Expansion outcomes that our customers seek: ESG commitments for example –
“Historically, our company cleaner and healthier, innovative service providers have upgraded
and operationally productive,
themselves to service partners.
has primarily focused on energy-efficient and sustainable
housekeeping or janitorial facilities”.
services”, stated Tarun Incorporating waste
Ramrakhiani, CEO, SMS FM in India is pivoting from management
Integrated Facilities Services. doing what needs to be done,
“However, over the past two to doing what needs to be done Leading FM vendors, especially
years, we have been expanding to achieve what needs to be those that service manufacturing
our offerings. Our current FM achieved. By working backwards facilities, are now being asked to
offerings are linked to facility from predefined FM goals – like manage the waste generated at

MAY 2023•Clean India Journal
44 www.cleanindiajournal.com