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Robot greeters or plastic by adopting re- Empathy, like charity,
housekeeping and cooking usable or recyclable begins at home. Great
robots are entering into options, providing guest experiences can only
restaurants & hotels, information online rather be achieved with great
delivering faster & than on stationery and employment experience
smoother services with using solar power to of the hospitality staff.
low operation costs. meet energy demands Addressing their concerns
The plus side of robots are some initiatives being and ensuring their
is the welcome relief taken. Implementing continual training on
and efficiency it brings water-saving measures service and technology
in day-to-day work such as low-flow fixtures, can go a long way in
and enables people to recycling systems, mitigating staff shortage
allocate more time to automatic laundry and creating a great brand
connect with customers. machines and guest image for the industry.
To address customers’ education can mitigate the
demands of personalized issue of water shortage With such demanding
services, chatbots and waste. and dynamic scenario,
enable businesses to Reducing food wastage housekeepers today will
communicate with them from production to need to keep pace and
without language barrier, consumption through drive this change as
predict and optimize careful planning, leaders of the new era.
room occupancy based portion control and In the following pages,
on data and personalise donation initiatives Clean India Journal
guest experiences through along with a focus covers the trending
an integrated network of on local and seasonal topics, evolving practices,
past experiences. Video produce, supporting local effective processes and
technologies are being producers and reducing systematic implementation
utilised in the areas of imported food items, are in housekeeping through
guest security, virtual other options available to mechanisation, digitisation
booking, and virtual the hospitality industry. and automation.
travel experience.
Research suggests that
the hospitality industry
is responsible for 21%
of the carbon footprint
created by tourism,
which contributes to
8% of greenhouse gas
emissions. Reducing
AUGUST 2024•Clean India Journal
20 www.cleanindiajournal.com
