Page 24 - CIJ Aug 2024 - Digital Edition

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Reshaping Housekeeping

Technology, Trends,

and Training

In the dynamic landscape of housekeeping, technological innovations, emerging
trends, and specialised training are shaping the industry like never before. For

hospitality, corporates and healthcare, staying abreast of the latest developments
is crucial in delivering efficient and high-quality services that meet modern
demands. Imran Khan, Director of Real Estate Management & Services, Colliers,
Pune and Utsav Gupta, Executive Housekeeper, ITC Fortune Select Exotica, Navi
Mumbai shares insights on the latest developments within housekeeping.

echnology continues to revolutionize
housekeeping operations, enhancing
efficiency, sustainability, and customer
satisfaction. One of the most impactful
Tinnovations is the advent of robotic
cleaners. These autonomous machines can vacuum,
mop, and even scrub floors, significantly reducing
labour costs and improving cleaning consistency.
Integrating sensors and AI, these robots navigate
spaces intelligently, adapting to different floor surfaces
and obstacles.
“The robotic technology is not yet being extensively
used due to its limitations on the investment required
and the corresponding returns to be achieved,” says
Imran Khan. Manpower-based housekeeping is still
a cheaper option and it will take time to streamline
robotic products to achieve more effective cleaning.
Currently, the robotic machines can take care of limited
areas like lobbies and standard & uniformly shaped
areas. Till such time where robotic machines are
programmed for usage in non-uniform areas to achieve
standard operations, manpower provides a simpler
solution to achieve the cleaning of non-standard areas.
IoT (Internet of Things) devices, on the other hand,
are becoming integral to housekeeping management.
Smart sensors embedded in cleaning equipment and
facilities can monitor usage, detect malfunctions, and
optimize scheduling for maintenance. This data-driven
approach not only ensures timely upkeep but also
minimizes downtime and operational disruptions.

AUGUST 2024•Clean India Journal
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