Page 30 - CIJ June 2024 - Digital Edition

COVER STORY

through the area constantly.
SOU is open from 8.00am to
8.00pm (12 Hrs). We do deep
cleaning of premises considering
pre-opening and post-closing of
operations period. On Monday
being a maintenance day of the
Statue, major deep cleaning has
been taken care of to avoid guest
inconvenience.
The inflow of visitors also
demands continuous cleaning
throughout the day. Preventive
Maintenance is being followed by
UDS Team through 52 Week PPM
Calendar to avoid disruptions of
services.
Other challenges are posed by
the variety of surfaces- metal,
stone, glass, and landscaping.
Each surface has specific cleaning
methods.
Keeping clean the Museum at the Statue of Unity
Twenty three acres of open area
with extreme weather conditions access, ramps, and specialized R&R Program for Staff:
poses its own challenges to the services. Reward and recognition program
team while managing cleanliness, has been followed every month to
preventive maintenance and Safety Services: Maintaining a boost staff for motivation toward
providing comfort to visitors. safe and secure environment for work.
visitors, with CISF personnel, and
UDS ensures their Guest emergency response protocols of
Relation Team and Visitor Guide UDS. A public place like SOU
Team pay good attention to visitor will demand additional
requests and try to give them Environmental Services:
good experience during their trip. Implementing sustainable responsibilities…
Another challenge is managing practices for waste management, Yes, management of VIP
the disposal of waste generated by recycling, and environmental visits throughout the year needs
visitors. The UDS team encourage conservation. meticulous planning. We need
the visitors to follow cleanliness Customer Service and to ensure proper services during
guidelines and dispose of waste Assistance: Friendly and helpful the visits of dignitaries like the
properly. Signages, appropriate staff to assist visitors with any President and the Prime Minister
dustbins and interactive displays inquiries, complaints, or special of India, the Governor and Chief
are in place to reinforce the requests. Ministers of various states,
importance of cleanliness.
Horticulture Services: Well Foreign delegations etc.
What kind of soft maintained landscape, lawn, We do team engagement
hedges, green wall with fountain,
services are required? etc. activities like men & women
cricket match and celebration of
Accessibility Services: Ensured Sanitation Service: Clean International Women’s Day &
accessibility for visitors with and well-maintained restroom the World Environment Day with
disabilities, including wheelchair facilities throughout the site. visitors.

JUNE 2024•Clean India Journal
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