Page 26 - CIJ Jan 2025 - Digital edition

COVER STORY

What are the biggest challenges in managing big data in
facility management?

Analysis • Linking data analytics to ESG compliance
Nearly half (47.37%) of respondents and risk mitigation can strengthen business
cases.
acknowledged that managing big data involves • Clients increasingly value tools that enhance
multiple challenges, including quality, security,
costs, and skill gaps. Effective solutions require sustainability reporting.
addressing all these interconnected issues • Cost-related concerns often arise because
simultaneously. decision-making on capital expenditure
happens at higher levels.
Experts • Demonstrating benefits directly to these
Resistance to change, especially from higher decision-makers can mitigate cost objections.
management, is a significant barrier. • Clients often fail to see immediate value in
• Emphasising cost and complexity alongside digitisation and AI, leading to hesitance in
the return on investment (ROI) can address adoption.
these challenges. • The decision to invest depends heavily on
• Cost concerns vary by industry, as facilities the asset owner’s willingness to recognise
typically do not generate revenue directly. the long-term benefits.
• Industry-specific needs and ROI analysis • Differentiating technology costs from regular
should guide cost-related discussions. operations in proposals is a challenge.
• Cost is less of a challenge at the CXO • Highlighting how technology contributes to
level if a strong business case and ROI are smart facilities can encourage acceptance.
presented. • Tech-savvy business leaders in new facilities
• Resistance to change is a larger issue than are more receptive to smart solutions.
cost, as decision-makers often prefer familiar • Providing accurate data and numbers in
processes. proposals ensures better acceptance.
• Demonstrating the benefits through proof- Consensus: The high accuracy in this poll
of-concept (POC) can help overcome indicates a growing understanding of big data’s
resistance. practical advantages in facility management.

26 JANUARY 2025•Clean India Journal•www.cleanindiajournal.com