Page 30 - CIJ Jan 2025 - Digital edition

COVER STORY

What is the biggest challenge in implementing a big data solution in
a large facility?

Analysis immediate value in technological investments,
complicating efforts to drive adoption.
A significant majority (62.2%) acknowledged the • CXOs prioritize actionable data for strategic
interconnected challenges of cost, complexity, and decision-making, and aligning with ESG goals while
resistance to change, highlighting the need for strategic demonstrating ROI through Proof of Concept (POC)
planning and effective change management in big data can be effective in driving adoption, especially for
adoption. innovations like smart cleaning.

Experts • Integrating data analytics with ESG and
• Manpower costs dominate FM budgets, influencing sustainability reporting, adds value and aligns with
regulatory requirements, making a stronger case for
decisions on tech investments, with cost perception technology adoption in FM.
often leading clients to view advanced technologies
as unnecessary expenses. • Cost concerns in facility management depend on
whether facilities are seen as revenue generators
• Capex decisions are typically made at higher or cost centres. Decisions are often influenced by
levels, limiting service provider access to advocate management’s comfort with traditional methods,
for advanced solutions. Pricing models based with resistance to change being a key obstacle.
on headcount or SLAs hinder the adoption of
efficiency-driven technologies. • Cost and complexity of new technologies should
• Demonstrating benefits at decision-making levels is be justified through clear value propositions and
ROI, which can help overcome scepticism. Tailored
critical to overcoming cost barriers and convincing approaches are needed as FM expenses vary across
asset owners to consider tech adoption separately industries.
from traditional costs. A strong business case with
ROI can help overcome objections. • Tech-savvy leaders in new-age businesses are more
• Big Data adoption faces challenges, with resistance receptive to Big Data and analytics, and integrated
smart technologies in new facilities help ease the
to change being a significant barrier rather than adoption process. These trends are increasingly
just cost concerns. Asset owners often fail to see common in modern facilities.

30 JANUARY 2025•Clean India Journal•www.cleanindiajournal.com