Page 67 - CIJ May 2025- Digital Edition
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MAKING A POINT
home. In the IKW Study “So system that is constructive 6. Leadership: The
putzt Deutschland” (2022), 78 and forward-looking is vital, professional, communication
per cent of individuals reported a lack of defined quality and leadership skills of
feeling relaxed after cleaning. leads to uncertainty and cleaning managers are
This raises an intriguing mental strain. crucial, as cleaning staff
question: why does cleaning as 3. Feedback on work: Everyone often consists of a high
a job tend to create stress, while desires feedback on their turnover of workers.
cleaning at home generally performance to understand However, stable leaders with
relieves it? The activities what they are doing well and good skills are a key asset
performed in both contexts - what needs improvement. In for the company, making
such as dusting, mopping floors cleaning, when everything comprehensive training for
and cleaning toilets - are quite is clean, it often goes supervisors a critical issue
similar. Yet research shows the unnoticed, whereas only the
same actions can have different negatives are highlighted The impact of clean
effects on an individual’s when something is amiss, spaces on mental
mental health depending on the usually through criticism. A
environment. clear and consistent feedback health
system should highlight Working and studying in clean
So, what can be done to positives as well, including environments is associated with
ensure that workplace areas where cleaning may be reduced stress, greater efficiency
cleaning supports mental excessive. and improved health, as
well-being? supported by numerous studies.
1. Skills of cleaning staff: 4. Sufficient time for cleaning: Henry Ford, a well-known
Cleaning services face
Individuals who feel like intense competition, often innovator in production system
professionals in their field cleaning staff are assigned quality culture and healthcare
are often more motivated and services, emphasised that a clean
inspired. Studies indicate that overly large areas to clean environment helps reduce waste
trained cleaners tend to work or not enough consideration and increase efficiency. His
more effectively, achieving is given to reasonable legendary saying: “If we do that
cleanliness in less time and workloads. This can lead which is before us to do in the
appreciating the results of to inefficiencies and stress, best way that we know, that is, if
their efforts. Professional as the expected results are we faithfully try to serve, we do
training is essential to create difficult to achieve. not have to worry much about
behavioural and cognitive 5. Appropriate guidance: anything else. The future has
shifts that enhance efficient Cleaning staff come from a way of taking care of itself,”
cleaning. varied backgrounds and embodies the significance of
2. A shared understanding of possess different skill sets. cleanliness.
cleanliness: Establishing Appropriate guidance Thus, it is important
a common understanding from their immediate to consider what level of
of what cleanliness means supervisors is critical.
among all parties -- clients, Cleaning supervisors must cleanliness is needed in this
service providers and have adequate knowledge context. A critical question to
cleaning staff - is crucial. of cleaning technical skills, ask is the potential harm caused
Moreover, the cleaning as well as leadership and when this cleaning quality level
staff has been trained in a communication abilities. is not met. Understanding the
way that enables them to A supervisor’s competence investment in cleaning as a vital
perform cleaning according can significantly affect both resource allows for a clearer
to the agreed quality levels. their stress levels and those perspective on the importance
Clear definitions of quality of their subordinates. Thus, of cleanliness. The key is to
levels should be outlined proper training for cleaning identify all dirt and remove dirt
in contracts and quality supervisors is one of the effectively to achieve the need-
assessments should be made key factors in improving based cleanliness.
periodically. A feedback workplace mental health. -- ECJ
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