Empowering Service Providers
For years now, Service Providers have been “cleaning” within the parameters set by the client companies and these vary from client to client. It’s time now these parameters are redefined, start incorporating the needs of the actual cleaner and the quality of service delivery. Mohana M spoke to a cross-section of service contractors to find out areas where they need more cooperation from the client companies. There are issues like minimum wages, participation in decision making and delayed payments by the client companies.