Page 38 - CIJ April 2024 - Digital Edition

COVER STORY

and sensitive zone.
The entry of man
& equipment is
controlled, and
access is given after HYGIENIC MAINTENANCE
necessary checks OF WASHROOMS AND
and verification by LOUNGES FOR BOTH
authorized agencies. PASSENGERS AND STAFF IS
Hence all permissions
and permits must be valid CRITICAL
at all points to have smooth
operations. give input on any visible wastage
In the case of new airport observed and thus help plug
projects, the intricacy of design unnecessary cost escalation.
elements used proves to be As new airports lean towards
challenging for maintenance.
Factors Impacting New Continuous training of manpower offering world-class services by
adopting international airport
Airport Projects is important in process, behaviour, models, the FM team benefits
The design of the airport needs service excellence, safety, and from working side by side from
emergency drills. Imparting soft
to be user-friendly and all the skill training is necessary as inception, to provide end-to-end
facilities should be easily accessible manpower is deployed at passenger solutions successfully.
by all users of the airport, including touchpoints and they engage in Services including, the upkeep
passengers with restricted mobility. human interactions; the prestige of of infrastructure and facilities, and
The quality of fixtures and fittings the airport needs to be maintained. managing security and cleanliness,
should be durable and able to With regards to safety training, improve the overall efficiency
withstand heavy usage. The airport the staff is trained on the operation and functionality of airports. By
needs to be sustainable and must and maintenance of machines, and addressing maintenance needs
focus on ESG. Nowadays, the the usage of chemicals. They also promptly, FM services provide a
consumables procured for cleaning undergo mock & emergency drills. safe, comfortable, and enjoyable
are more eco-friendly and there are experience for travellers and airport
ESG-certified vendors to vet these FM Involvement at personnel.
products. Moving ahead, continuous
Design Stage investment and innovation
Challenges of Servicing FM can play a supporting role like using robotics in facility

Design-intensive Facilities in maintaining the upkeep of an management will be essential to
airport facility. As part of the
meet the rising demands of ever-
The ecosystem of the airport is project management team, the evolving demands of modern
different as it is a high-security concerned FM service provider can airports.

CIJ

APRIL 2024•Clean India Journal
38 www.cleanindiajournal.com