Page 32 - CIJ JAN 2024 - Digital Edition
P. 32
Touch PoinT
Building Business on
Customer-Centric Approach
Harvey CleanPro
Industries
is a leading
manufacturer
of cleaning
chemicals used
in commercial
cleaning,
sanitation,
housekeeping,
hygiene and
food & beverage
plant operations.
Nidhi Malhotra,
Director, Business
Operations puts
the company’s
efforts to build the
consumers’ trust
as the key factor
to its successful
journey of over a What aspired you to the triple bottom line, considering
not only financial performance
decade start Harvey CleanPro? (profit) but also environmental
The need for sustainable sustainability (planet) and social
solutions has become responsibility (people). The
increasingly critical in addressing key was to start a venture that
global challenges and ensuring aligns with our passion and
the well-being of current and values, along with it making a
future generations. ‘Harvey meaningful contribution to the
CleanPro’ was started in 2013 well-being of others. We have
to create sustainable cleaning defined ‘Responsible Chemistry’
chemicals by incorporating and ushered it into our industry -
environmental, social, and using our expertise to improve the
economic considerations into its performance of existing materials
core strategies and operations. and productionize breakout ones
Our business model incorporates that are even more sustainable.
JANUARY 2024•Clean India Journal
32 www.cleanindiajournal.com