Page 37 - CIJ JAN 2024 - Digital Edition
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Special RepoRt





























             Yashodhar Vallala, President, Railway Boot   Railway Board meets with the cleaning industry stakeholders in an exclusive meeting during
             Laundry Operators Association and CEO, Supreme   CRC Hyderabad
             Laundry Services

                  from the coach exterior and over   shortage in coaches were other   Justifying automatic
                  time, the condition of the coaches   problematic areas, he added. Linen
                  has deteriorated. Intricate spaces in   management and loss or misuse   cleaning
                  the coaches were not reachable for   of linen was an issue too, he   Arun Thapar, a long-term
                  cleaning.                       said. Adequate storage space for   cleaning vendor for the Indian
                                                  chemicals and tools in coaches was
                   Proper chemicals were not used,                                Railways, justified the performance
                  strong enough to remove stains   needed, he pointed out. Though the   of the automatic coach-washing
                                                  railways have outsourced on-board
                  but light enough to not remove   housekeeping staff to contractors   plant by saying that 50 of them
                  the paint. The coach interior had a   and penalty clauses were in place,   have been satisfactorily operating
                  lot of different areas like the floor,   there was still high absenteeism   for the railways and metros. The
                  aisles and gangways and different   of nearly 20 percent of the staff,   automation had made it possible
                  materials like LP sheets, PVC   leading to unclean trains and   to wash hundreds of coaches every
                  floor, berth rexines that needed to   delayed services to passengers.   day with the system consuming
                  be cleaned thoroughly. Pit lines   Inadequate manpower was a reason   barely 60 litres of water per
                  cleaning was another issue, he   for poor coach maintenance.    coach. He cited other advantages
                  said. Collection, segregation and   While suggestions were made to   including consistent quality and
                  disposal of waste was a major   address the issues, they needed to   labour saving. He however said
                  challenge and so was pest and   be implemented in order to reduce   that passengers, being major
                  rodent control. Garbage disposal   passenger complaints and improve   stakeholders, had to be educated
                  and garbage collection and water   travel experience.           on maintaining cleanliness in the























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