Page 46 - CIJ May 2024 Digital Edition

TECHNOLOGICALLY SPEAKING

9-level Changes through

Tech-driven FM

Technology in the facilities management
(FM) business enables enhanced
efficiency, productivity, and overall
performance. Access to the real time
data assists in effective communication
with internal teams & suppliers improves
space utilization at workplace, improves
asset inventory and more. This brings about
the difference. Raghunandana Tangirala,
Managing Director of Updater Services Ltd,
shares a break up of how technology impacts various
aspects of FM at different levels.

Asset Management Space Management and ensure compliance with regulations.
Mobile applications enable field
FM companies utilize Technologies like Building technicians to access work orders, record
technology such as Information Modelling (BIM) and data, and communicate in real-time,
Computerized Maintenance Integrated Workplace Management improving responsiveness and efficiency.
Management Systems Systems (IWMS) are used for space
(CMMS) or Enterprise Asset planning, allocation and optimization. Customer Experience
Management (EAM) systems They provide insights into space
to efficiently track and manage utilization, occupancy patterns, and Technology plays a significant role
assets. These systems help help in designing more efficient in enhancing customer experience
in scheduling preventive layouts. in FM. Online portals, mobile apps,
maintenance, managing work and self-service kiosks allow tenants
orders, tracking inventory, and Workforce Management and clients to submit service requests,
optimizing asset performance. track progress, and provide feedback
UDS has introduced its InConn, FM companies utilize workforce seamlessly. This transparency
a web-based asset management management software to streamline and convenience lead to higher
application at various sites. scheduling, track employee performance, satisfaction levels.

MAY 2024•Clean India Journal
46 www.cleanindiajournal.com