Page 44 - CIJ May 2024 Digital Edition

FACILITY MANAGEMENT
F A CILI TY MANA GEMEN T

Minding the Gap:

Communication

Strategies for

Facility Managers

Facility Managers in a corporate setup are directly are indirectly responsible

for enabling revenue generation. Those manning support functions,
including Finance, HR and Facilities Management, have to work hard to
be heard by the top management and get support for their initiatives.
Aravind Ramaraju, Head-Real Estate, Workplace Service Delivery (India) &

Transformation, provides valuable inputs on how strategy, upskilling, data
points and effective communication can pave the way for facility managers.

or facility managers Facility Management (FM) be bridged through effective
(FMs) in India’s rapidly initiatives are sometimes capex communication.
evolving corporate intensive and the traditional idea
landscape, gaining buy-in of not fixing something that is not Strengthening the
Ffrom top leadership for broken rides high when investment FM-Leadership
crucial initiatives is often an uphill decisions are made. This is where
battle. The C-suite executives, the facility manager has to wear Connection
focused on driving growth and the strategist hat, comprehend the The first step is ensuring facility
profitability, can sometimes big picture and fill the mosaic of management has a say in high-level
overlook the strategic value that business strategy with the right pieces decision-making. Some strategies
effective facility management can of interventions; be it in real estate, FMs can use to ensure the same
bring to the organization. Apart technology or contracting models. include:
from investments and support to The gap that exists between • Demonstrating strategic value
transformative ideas, FMs also need FMs and business leaders in by tying FM initiatives to key
executive sponsorship for bringing understanding each other’s business metrics, including
in newer ways of working. objectives and priorities can cost savings, risk mitigation,

MAY 2024•Clean India Journal
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