Page 58 - CIJ Nov 2024 Digital Edition
P. 58
MAKING A POINT
Beyond the Sheets
The True
Value of
Housekeeping
ygiene elevates housekeeping department appears industry. Housekeepers often
the role of to be undervalued and overlooked, work behind the scenes, leading
housekeeping in often taken for granted and not to their efforts being less visible
terms of guest safety given the same recognition as compared to guest-facing staff.
Hand satisfaction. other hotel departments. The housekeeping department is
A clean environment is directly The hotel management students usually managed by women and
tied to positive reviews and repeat are not keen to work at the people from marginalized groups,
reservations, yet housekeeping housekeeping department. This which may have contributed to its
teams seldom get publicly is mainly because the department undervaluation within the hotel
acknowledged. Unfortunately, the is not being promoted by the hierarchy.
NOVEMBER 2024•Clean India Journal
58 www.cleanindiajournal.com
