Page 35 - CIJ Sept 2024 - Digital Edition

COVER STORY- IHS REPORT 2024

department but a Core Operation current trends but also set the actors Gayan Peiris, Executive
contributing to the Guest stage for future advancements in Housekeeper – Cinnamon Grand
Experience being from a Good to the industry. Colombo had to say about it…
a Great!” The session that followed was “Participating in the moot court
Overall, the event was a titled ‘The Balancing Act’ and on Outsourcing v/s In-House
comprehensive platform for had two parts. Heralded by dim Operations was an intriguing and
exchanging ideas, discussing lights and a music track from The educational experience. I had the
innovations, and exploring Conspiracy Theory, Balancing Act opportunity to argue in favour of
strategies to elevate standards l was a unique session conducted the permanent workforce as the
in hospitality and healthcare. in a Moot Court Format. Here’s junior petitioner, which is against
The session not only highlighted what one of the speakers/ outsourcing, exploring the pros

‘A View From The Top –
General Managers Speak’

L to R: Sareena Kochar, Senior Vice President, Housekeeping, Lemon Tree Hotels; Akash Singh Rathore,
General Manager, The Aviyaan Luxe Serenity, Lucknow; Sanjay Kumar Tiwari General Manager, Comfort
Hotel Vista, Lucknow and Raj Singh, General Manager, Holiday Inn, Lucknow Airport, Lucknow

Clean India Journal•SEPTEMBER 2024 35
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