Page 43 - CIJ Sept 2024 - Digital Edition
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COVER STORY- IHS REPORT 2024






                  operations, automation can include
                  robotic cleaners, smart inventory
                  systems, AI driven scheduling
                  tools and more. Delving into
                  automation brings in vast benefits in
                  scheduling complexities, operational
                  inefficiencies and inconsistent
                  cleaning standards. Looking ahead,
                  we can expect advancements in
                  AI, IoT, and robotics to further
                  transform cleaning operations.
                   Cleaning and maintaining
                  residential and commercial
                  buildings is a Herculean task.
                  MECHANIZATION helps to                                                            ScentsCircle
                  achieve this with high efficiency
                  and minimum effort. Varun Handa   S.V. Ramesh Kumar, Senior   while establishing authority is a
                  - Sr. Business Development     General Manager, StanWorth     win-win approach. The final talk
                  Manager, Building Service      Management Pvt. Ltd made a     of the show on LEADERSHIP
                  Contractors & Hospitality,     presentation indicating clearly   WITH EMOTIONAL
                  Karcher India detailed the benefits   that IT’S A NEW WORLD.   INTELLIGENCE was delivered
                  of mechanization regarding health   Orchestrating all the elements of   by Meenu Tognatta – Former
                  and safety as well as sustainability.   Housekeeping is a formidable   Housekeeping Divisional Head
                  In totality, mechanized cleaning   task. Expert services from Facility   with ITC hotels. In her inimitable
                  is cost-effective without      Management Companies can       style she spoke from her heart.
                  sacrificing the quality of the Guest   provide customized solutions.  Captivating the audience from the
                  Experience. There is a plethora   The management of the       start with a sing along “Jeena Isi
                  of mechanized cleaning programs   current workforce requires a   Ka Naam Hai”, she emphasised
                  designed for the Hospitality   leader to be compassionate.    the importance of Emotional
                  industry.                      Balancing the use of empathy   Intelligence in one’s personal and



                  Looking at Laundry























                                        L to R: Moosa Hameed, Co-Founder & Treasurer, Maldives Housekeepers Association; Akash Dharamsey,
                                        Director, ADD Laundry Concepts Pvt. Ltd; Ayush Saxena, Director, Stas Chem Technologies Pvt. Ltd and
                                      Saman Udagama, Accommodation & Quality Assurance Manager, The Grand Hotel, Nuwaraeliya, Sri Lanka




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