Page 32 - CIJ May 2023 Digital Edition
P. 32

Focus




          Green energy                                             Cleaning at heights
           We have open access rooftop solar panels at the mall itself.   We have AMCs with vendors who
          20-25% of our daily electricity requirements are met by this.   are subject matter experts in cleaning
                                                                   chandeliers and high ceilings that we find
          Green belt                                               in the atrium. They use equipment like
           We don’t believe in artificial plants. We have chosen plants   scissor lifts, boom lifts and hydraulic lifts
          which release high levels of oxygen, for the indoor landscaping   which work without damaging the floor.
          as well as outdoor areas.                                Cobwebs are removed, non-functioning
                                                                   lights are replaced.
           The choice of plants depends on the type of mall and the
          structure. A mall that has ample parking space presents many   All statutory requirements are fulfilled
          opportunities for landscaping; some malls are compact and   for those performing this task, which
          landscaping is not possible.                             is supervised by our own mall safety
                                                                   officers. It goes without saying that this
          Waste management                                         activity is carried out at night, after
                                                                   business hours.
           We have our own STP to recycle water, which is then reused for
          horticulture and flushing. We also have an organic waste converter   Some malls are vertically spread, others
          to process food waste, which is then also used for horticulture.   are horizontally spread across just two or
                                                                   three floors. If a height of more than 30-
                                                                   40 metres needs to be reached for facade
          Sensors                                                  cleaning, a combination of equipment,
           During the pandemic, we introduced measures to ensure   tools and manpower is required.
          customers didn’t have touch surfaces like elevator buttons. We
          also introduced automated sanitiser dispensers at all entry and   Escalator cleaning
          exit points.
                                                                     We see a footfall of approximately
                                                                   20,000 on weekdays and 40,000-
                                                                   50,000 on weekends. Daily cleaning is
                                                                   mandatory. For cleaning, we shut down
                                                                   the escalator and use a machine that can
                                                                   clean every nook and cranny.


                                                                   Outdoor areas
                                                                     We have invested in mid- and large-size
                                                                   ride-on road sweepers. This covers 95%
                                                                   of the area; manual cleaning is required
                                                                   for corners and difficult-to-reach areas.

                                                                   Tenant interactions
                                                                     Mall occupants are responsible for
                                                                   maintaining their areas. However, the
                                                                   mall management conducts a daily floor
                                                                   work, along with multiple departments, to
                                                                   take stock of occupants’ spaces as well.
                                                                     Apart from cleaning and hygiene,
                                                                   we also check on safety and other
                                                                   parameters, to make sure everything is up
                                                                   to our standards. In the food court, grease
                                                                   traps of the kitchens are also checked.
                                                                   We monitor waste management and pest
                                                                   control of each space, and see how we
                                                                   can support them as well.


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