Page 34 - CIJ May 2023 Digital Edition

Focus

When mall occupancy
increases, FM costs increase

Here’s what Vikrant Yadav, Center Director, Pacific Mall, NSP
Pitampura has to say about coping with the changing FM

requirements of malls:

As occupancy ratios and What SOP do you have energy for us. We use a central
types of occupants of in place for cleaning dashboard which can be
malls change, how are glass facades? What accessed from anywhere to
monitor the usage of electricity
the FM requirements of a equipment is used? and manage it more efficiently.
mall influenced? In less used areas like staircases
We do not have glass on the
With the change in mall facade as these days, mall and basements, we have sensor-
occupancy, the fixed costs of developers follow the concept based lights that are activated
facility management – including of inverted facade. However for only when required.
manpower, consumables and glass railings, we use a basic
utilities – also go up, depending tool kit which has squeegees, What best practices do
upon the percentage increase telescopic rods, scraper, dusters you follow for elevator
in occupancy. It also depends and light chemicals etc. and escalator cleaning?
on formats. For example, F&B
operators demand more services How is the parking area We are using a machine called
than retail formats. kept clean? Wizard to help us keep the
escalators clean. It helps us save
How are high ceilings, We use ride-on sweepers to a lot of time and manpower.
such as those of the maintain the floors.
lobby/atrium, cleaned? What measures and In what ways do you use
What equipment is used? software/digital tools for
technology have you mall facility management?
We have deployed man lift introduced for energy
machines for high ceiling efficiency? We are using different
maintenance. It not only helps softwares for different purposes
us with cleaning, but is used for We have a rooftop solar such as Pazo, Scoop and an
maintenance as well. system that generates clean SAP-based application.

MAY 2023•Clean India Journal
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