Page 44 - Clean India Journal - Sept 2023 Digital Edition

Service MatterS

Thriving frontliners:
Overcoming challenges and cultivating success

By Ashwini Walawalkar, Country Head – Technique Control
Facility Management

n the sphere of Integrated workforce capabilities. At TCFM, opportunities and commemorating
Facility Management (IFM), we take proactive measures to offer the diverse contributions of all
the crucial role of ground-level continuous training and upskilling individuals. Through embracing
employees in ensuring seamless to our workforce. These initiatives diversity, we unlock a treasure trove
Ioperations and upholding not only enhance their performance of ideas, outlooks and experiences,
impeccable standards cannot be but also nurture a sense of personal thereby propelling innovation and
overstated. Behind the scenes, and professional advancement, nurturing a robust sense of cohesion
dedicated individuals tirelessly contributing to heightened job amid their workforces.
labour to preserve the cleanliness, contentment and employee To tackle staffing fluctuations
safety and functionality of our retention rates. and sustain operational efficacy,
surroundings. Nevertheless, IFM Another critical domain of TCFM incorporates buffer staff.
enterprises encounter a distinct concern pertains to safety and These supplementary hires serve
set of hurdles when it comes to adherence to regulations. The as contingency support, ensuring
workforce management. nature of tasks within IFM often uninterrupted operations during
Foremost among these challenges entails physically demanding staff shortages or unforeseen
lies the scarcity of labour and staff responsibilities in hazardous absences. Such proactive steps
retention. IFM entities frequently environments. To safeguard the curtail disruptions and ensure
grapple with the task of locating well-being of our frontline workers, uninterrupted service provision.
qualified individuals to fill TCFM places paramount importance At TCFM, we’ve instituted
essential positions. To counter this, on safety protocols, frequent recognition programs for exemplary
comprehensive recruitment tactics safety audits and the provision of employees, offering incentives
are being embraced, encompassing comprehensive training and personal like performance bonuses, public
partnerships with vocational protective gear (PPE). By mitigating commendation and avenues for
institutions, apprenticeship initiatives risks and fostering a culture of career progression. Attendance
and job expos. Offering competitive safety, we strive to uphold a secure incentives are also implemented
wages, benefits and pathways for work milieu. to promote regular attendance
career progression becomes pivotal in Championing diversity and and punctuality, fostering a sense
enticing and retaining top-tier talent. inclusivity is an ongoing endeavour. of accountability among our
Prioritising training and skill Creating an inclusive workspace workforce.
enhancement programs holds involves confronting biases and We have periodic performance-
paramount importance in elevating prejudices, affording equal growth driven incentives, awards for
Employee of the Month and team-
based acknowledgement events.
Additionally, long-service awards
are conferred to commemorate
the loyalty and dedication of
employees, nurturing a sentiment
of pride and allegiance within the
organisation.
In the realm of IFM, unlocking
the potential of a thriving
workforce stands as the cornerstone
of success. By directly confronting
challenges and implementing
strategic solutions, IFM enterprises
foster an environment where
employees sense their importance,
receive support, and are motivated
to excel.

SEPTEMBER 2023•Clean India Journal
44 www.cleanindiajournal.com