Page 46 - Clean India Journal - Sept 2023 Digital Edition
P. 46

Service MatterS



          Redefining housekeeping services
          The role of AI, ESG & sustainability





          In the era marked by technological                              it encompasses creating safe,
                                                                          organised and functional spaces.
          advancements and growing                                        It involves efficient clutter

          environmental concerns, the field of                            management, regular maintenance
                                                                          and proper sanitation practices.
          housekeeping services has not remained                            The integration of AI can amplify

          untouched. The convergence of artificial                        the principles of good housekeeping.
                                                                          For instance, AI can monitor the
          intelligence (AI), the principles of good                       condition of various elements in a
          housekeeping and the adoption of green                          building, such as HVAC systems and
                                                                          plumbing, and predict maintenance
          chemicals for sustainability is shaping                         needs before issues escalate. This
                                                                          proactive approach not only ensures
          the future of how we manage and                                 a pleasant environment but also

          maintain our living and working spaces.                         extends the lifespan of building
                                                                          components, reducing the need for
          As ESG and AI have taken over our                               replacements and repairs.
          lives in all aspects, Haraprasad Panda,                           Additionally, AI-driven sensors

          President, Kapston Services Limited                             can aid in monitoring indoor air
                                                                          quality and alerting housekeeping
          writes on the role of FM and CRE heads                          staff when specific areas require
                                                                          attention. This is particularly
          in adopting AI, and usage of sustainable                        crucial for spaces like hospitals,
          products in housekeeping, which will                            hotels and commercial buildings,
                                                                          where maintaining a healthy indoor
          help clients in achieving their ESG goals.                      environment is paramount.


                                                                          The eco-friendly path
          AI redefining efficiency        are making their presence felt in   The increasing awareness of
                                          the housekeeping sector. These
           Artificial Intelligence has brought   robots can perform routine cleaning   environmental sustainability has led
          about a paradigm shift in various   tasks, such as vacuuming, mopping   to a shift towards green chemicals
          industries, and housekeeping is no   and even window cleaning, with   in housekeeping practices.
          exception. The integration of AI in   a high degree of precision. They   Traditional cleaning agents often
          housekeeping services has led to   can navigate through intricate   contain harsh chemicals that can
                                                                          have adverse effects on both human
          enhanced efficiency, accuracy and   spaces using sensors and cameras,   health and the environment. Green
          personalised experiences for both   ensuring thorough cleaning   chemicals, on the other hand, are
          customers and service providers.   without damaging furniture or   biodegradable and derived from
           One of the primary advantages of   fixtures. These advancements not   renewable sources, reducing their
          incorporating AI into housekeeping   only increase efficiency but also   carbon footprint. These chemicals
          is the optimisation of cleaning   minimise the exposure of human   are just as effective in cleaning,
          schedules. Smart algorithms     workers to potentially harmful   disinfecting, and deodorizing
          can analyse occupancy patterns   cleaning agents.               spaces without posing a risk to
          and foot traffic in buildings to                                inhabitants or polluting ecosystems.
          determine the most suitable     Beyond aesthetics                 The integration of AI can further
          times for cleaning, reducing      Good housekeeping goes        support sustainability efforts in
          disruptions and saving resources.   beyond simply maintaining an   housekeeping. AI algorithms can
          Moreover, AI-powered robotics   aesthetically pleasing environment;   assist in optimizing the usage of


               SEPTEMBER 2023•Clean India Journal
          46 www.cleanindiajournal.com
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