Page 32 - CIJ Aug 2024 - Digital Edition

AUTOMATION

Good Housekeeping
Making a Difference with Automation

Vaneeta Arora, Corporate Director, Housekeeping,
The Park, understands the need for automation
in her segment in the hospitality industry and
with clarity explains the need for the same
addressing solutions, advantages, challenges and
enhancements.

raditionally reliant Digital solutions offer a
on manual processes way to meet these challenges
and human intuition, by streamlining operations and
housekeeping is being ensuring consistent quality. There
Trevolutionised by digital are various digital solutions
solutions. These technologies are available that are modernising
enhancing efficiency & improving housekeeping and helping in
service quality. shaping the future of the hospitality With mobile access,
Traditional methods are often industry. housekeeping staff can receive real-
labour-intensive, time-consuming, Housekeeping management time updates on their assignments,
and prone to human error. The software platforms provide a report the status of their tasks
demand for higher standards and centralized system to manage tasks, and request assistance if needed.
personalized services has increased, schedule and staff. By digitizing This enhances communication
putting pressure on housekeeping these processes, hotels can optimize and coordination within the
departments to adapt. Moreover, the staff allocation, reduce downtime, team. Managers can monitor the
COVID-19 pandemic period has and ensure timely completion performance of housekeeping staff
heightened awareness of hygiene and of tasks. Software solutions can through the software, identifying
cleanliness, making it imperative for automatically assign tasks based on areas for improvement and provide
hotels to implement stringent and room status, staff availability and targeted training. This data-driven
transparent cleaning protocols. priority levels. approach leads to higher efficiency
and better service quality.
The Internet of Things (IoT)
is changing housekeeping by
connecting various devices and
systems to the internet, enabling
automated control and monitoring.
IoT-enabled rooms alert
housekeeping staff when a room
is vacant and ready for cleaning
or if a guest requires additional
amenities.
Sensors monitor occupancy,
temperature and air quality,
ensuring a comfortable
environment for guests. Devices
track the usage of cleaning supplies
and amenities, automatically
alerting the staff when stocks are
low, preventing shortages.

AUGUST 2024•Clean India Journal
32 www.cleanindiajournal.com