Page 34 - CIJ Aug 2024 - Digital Edition
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AUTOMATION
Robotics is playing a significant of assets. Machine learning comply with relevant regulations.
role in housekeeping, particularly algorithms can analyse guest New digital solutions must
in tasks that are repetitive or preferences and feedback to offer be compatible with existing
hazardous. Robotic vacuum cleaners personalized housekeeping services. hotel management systems and
navigate hotel hallways and guest For example, if a guest prefers seamless integration is essential
rooms, efficiently cleaning floors extra pillows or specific cleaning to avoid disruptions and ensure
without human intervention. This products, this information can be that all systems work together
helps housekeeping staff to focus on used to customise their preferences. harmoniously.
more detailed cleaning tasks. The benefits of automation Hotels must choose digital
Many hotels have adopted include faster room turnover, solutions that are adaptable
disinfection robots that use UV light reduced labour costs, and the and scalable to accommodate
or electrostatic spraying to sanitize ability to handle peak periods more future growth and technological
surfaces. These robots can access effectively. Improved quality and advancements. This ensures that the
hard-to-reach areas and provide consistency reduce the likelihood investment remains relevant and
a higher level of cleanliness than of guest complaints and efficient beneficial in the long term.
manual methods. inventory management, predictive The future of housekeeping in the
Artificial Intelligence (AI) and maintenance, and optimised staff hospitality industry looks promising
machine learning are transforming scheduling all contribute to better with emerging trends like voice-
how housekeeping operations resource utilisation. activated assistants, smart speakers,
are planned and executed. AI can Challenges include an initial Augmented Reality (AR) for staff
analyse data from various sources to investment in technology and training and assisting guests in
predict when equipment or facilities training. Data security and privacy navigating the hotel, sustainable
might require maintenance. This become crucial and hotels must housekeeping practices by reducing
proactive approach minimizes implement robust security measures waste, and promoting eco-friendly
downtime and extends the lifespan to protect guest information and products and processes. CIJ
AUGUST 2024•Clean India Journal
34 www.cleanindiajournal.com