Page 34 - CIJ Aug 2024 - Digital Edition
P. 34

AUTOMATION



           Robotics is playing a significant   of assets. Machine learning   comply with relevant regulations.
          role in housekeeping, particularly   algorithms can analyse guest   New digital solutions must
          in tasks that are repetitive or   preferences and feedback to offer   be compatible with existing
          hazardous. Robotic vacuum cleaners   personalized housekeeping services.   hotel management systems and
          navigate hotel hallways and guest   For example, if a guest prefers   seamless integration is essential
          rooms, efficiently cleaning floors   extra pillows or specific cleaning   to avoid disruptions and ensure
          without human intervention. This   products, this information can be   that all systems work together
          helps housekeeping staff to focus on   used to customise their preferences.   harmoniously.
          more detailed cleaning tasks.      The benefits of automation      Hotels must choose digital
           Many hotels have adopted       include faster room turnover,    solutions that are adaptable
          disinfection robots that use UV light   reduced labour costs, and the   and scalable to accommodate
          or electrostatic spraying to sanitize   ability to handle peak periods more   future growth and technological
          surfaces. These robots can access   effectively. Improved quality and   advancements. This ensures that the
          hard-to-reach areas and provide   consistency reduce the likelihood   investment remains relevant and
          a higher level of cleanliness than   of guest complaints and efficient   beneficial in the long term.
          manual methods.                 inventory management, predictive   The future of housekeeping in the
           Artificial Intelligence (AI) and   maintenance, and optimised staff   hospitality industry looks promising
          machine learning are transforming   scheduling all contribute to better   with emerging trends like voice-
          how housekeeping operations     resource utilisation.            activated assistants, smart speakers,
          are planned and executed. AI can   Challenges include an initial   Augmented Reality (AR) for staff
          analyse data from various sources to   investment in technology and   training and assisting guests in
          predict when equipment or facilities   training. Data security and privacy   navigating the hotel, sustainable
          might require maintenance. This   become crucial and hotels must   housekeeping practices by reducing
          proactive approach minimizes    implement robust security measures   waste, and promoting eco-friendly
          downtime and extends the lifespan   to protect guest information and   products and processes.     CIJ















































               AUGUST 2024•Clean India Journal
          34 www.cleanindiajournal.com
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