Page 49 - CIJ Aug 2024 - Digital Edition
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LEADERSHIP



                                                                                    Moreover, thoughtful hotel
                  COVID-19 and                    commute times. Technology       design plays a crucial role.
                                                  has united the world digitally,
                  Innovation                      enabling professionals to work   Innovations like adjustable beds
                   COVID-19 was a profound        from anywhere and participate   and automated cleaning features
                  wake-up call for many, highlighting   in global meetings effortlessly.   under beds streamline tasks and
                  life’s unpredictability and the need   Even in hospitality and tourism,   reduce strain on housekeeping
                  for clear priorities. Despite its   digital connectivity remained   staff. The shift towards convertible
                  challenges, the pandemic spurred   robust during COVID, fostering   sofas further simplifies room setup,
                  significant innovation across   virtual participation in international   eliminating the need for heavy
                  various sectors. Personally, it   conferences and forums. This rapid   lifting.
                  reinforced the importance of seizing   digital progression, powered by   From a construction standpoint,
                  opportunities, cherishing loved   AI and digital tools, continues to   prioritising ease of cleaning in
                  ones, and pursuing ambitions with   redefine work dynamics, marking a
                  determination. It also underscored   significant advancement since the   room and public area design
                  the significance of leaving a   pandemic.                       is essential. Technologies such
                  positive legacy and embracing                                   as toilets with self-cleaning
                  change rather than stagnation. As   Housekeeping team pain      capabilities, reflect advancements,
                  life moves forward with economic                                enhancing efficiency and hygiene.
                  recovery and renewed vigour,    points                            There is a growing consensus
                  COVID-19 remains a poignant       Housekeeping in hospitality   that housekeeping should be
                  reminder to live purposefully and   faces enduring challenges,   recognised as a valued service,
                  prioritize resilience over comfort.  primarily rooted in physical labour.   potentially moving from a
                   Post-COVID, remote work        Addressing these issues necessitates   complimentary offering to a fee-
                  became widespread with tools    a multifaceted approach. Firstly,   based model similar to bed and
                  like Zoom transforming digital   equipping staff with appropriate   breakfast charges. This shift would
                  collaboration globally. This shift   tools, including sustainable and   acknowledge the labour-intensive
                  not only enabled seamless remote   AI-driven technologies, can   nature of housekeeping and
                  meetings but also enhanced      significantly alleviate physical   ensure its sustainability within the
                  work-life balance by eliminating   strain.                      hospitality industry.










































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