Page 35 - CIJ Feb 2024 Digital Edition
P. 35

Industry talk



                  •  Focus on Wellbeing and Safety:
                     Prioritizing the wellbeing and
                     safety of our teams, which in
                     turn ensures the safety and
                     satisfaction of our clients.

                   Skilled manpower has
                  always remained an
                  unsatiated want. How do
                  you propose to meet the
                  demand for 2024?

                   In our industry, skilled manpower
                  remains indispensable despite
                  technological advancements.
                  The post-COVID landscape
                  has heightened the demand
                  for skilled workers while
                  migrant labour availability has
                  decreased, presenting challenges   stop solutions. By adopting
                  in recruitment and retention. To   the latest best practices        The transformative
                  address this demand in 2024, we    driven by technology through    power of unified tools
                  have devised several strategies:   various apps and platforms,     in FM contracts offers
                  •  Collaborating with IHMs, ITIs,   we can consolidate data into   clarity, efficiency, and
                     and Engineering colleges to     dashboards, enabling clients and   accountability across
                     recruit freshers as Management   FM companies to analyse data   diverse facility portfolios,
                     Trainees (MTs) and Junior       and make informed decisions.   while emphasizing the
                     Management Trainees (JMTs).  •  Adaptation to Advanced
                  •  Fostering employee engagement   Buildings: With buildings       indispensable role of
                     through town halls, recognition   becoming increasingly       ground staff in delivering
                     and reward programs.            advanced, FM companies must    operational excellence.
                  •  Upskilling existing resources to   adjust their approaches and
                     meet ongoing demands.           design solutions based on the      Ashwini Walawalkar
                                                     latest building designs, layouts,
                  What according to you              and concepts to ensure optimal
                  are the top five changes           performance and efficiency.  are the new segments that
                  that will impact the facility   •  Flexible Delivery Models:    TCFM has penetrated into?
                                                     The rise of hybrid working
                  management services and            environments necessitates      TCFM has established its
                  will be advantageous to            flexible FM delivery models.   services in coworking spaces, large
                  the client company?             •  Utilization of Technological   IT parks, and premium residential
                                                     Tools for Asset Lifecycle    segments, offering end-to-end
                  •  Integration of Relevant         Enhancement: Leveraging      Integrated Facility Management
                     Technology: Clients seek one-   technological tools to enhance   (IFM) solutions.
                                                     asset lifecycle management     New offerings include expansion
                                                     offers significant benefits,   into manufacturing, banking, and
                                                     including savings in capital   corporate sectors, strengthening
                                                     expenditure (CAPEX) costs.
                                                                                  regional presence.
                                                  Which are the areas where         In terms of new segments, TCFM
                                                  TCFM has established its        has penetrated the healthcare sector,
                                                                                  servicing six hospitals, over 60
                                                  services? What are the          cinemas operated, and ventured into
                                                  new offerings and which         the data centre sector.



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