Page 22 - CIJ May 2024 Digital Edition

COVER STORY

Embassy Services Pvt. Ltd

Customising

Smart Solutions

Gated Communities have become

tech-savvy with increasing
technological interventions at the
services and maintenance end. This

development has changed resident
experiences in real estate and property

management today. Pradeep Lala, MD & CEO,
Embassy Services Pvt. Ltd, enumerates tech and smart solutions
adopted at their properties.

arger gated communities installed at multiple communities us to conduct pilot projects at
with multiple amenities managed by ESPL facilitate our residential sites, aimed at
and residential units are seamless traffic control by identifying the most cost-effective
experiencing a significant restricting entry to only those yet innovative solutions to enhance
Ltransformation fuelled by with the designated QR codes, residents’ experiences.
advanced technology, with security enhancing security measures. For example, in larger gated
and user experience at its core. Planned Predictive Maintenance communities like Embassy Springs,
Pradeep adds, “Facility Managers (PPM) solutions enable proactive
who have experience in managing infrastructure monitoring, spanning over 200 acres, we have
properties across the real estate reducing maintenance costs implemented automated mobile
spectrum understand these needs. and minimizing downtime by road sweepers, and battery-operated
One such landmark initiative is detecting potential issues before cleaning machines controlled via
the Embassy Residential App they escalate. For example, the app or mobile. “Additionally,
which serves as a comprehensive Digital Logbook module digitizes to ensure quick resolution of
solution for community living HK (Housekeeping) and MEP issues such as lift breakdowns
needs, offering features like (Mechanical, Electrical, Power) or emergencies in such vast
booking clubhouse amenities, checklists, ensuring adherence communities, we have equipped the
booking appointments in the salon, to top-notch standards while site with segways, enabling swift
booking lounge facilities, managing streamlining supervision. response times.”
individual accounts, hosting In property management, robotics
community events, handling is transforming maintenance and
complaints, in-house vendor Could you elaborate cleaning processes. Autonomous
management, and visitor tracking to on the use of robotics cleaning robots, equipped with
streamline daily tasks.” The TCFM sensors and AI algorithms, can
wing of ESPL has a workforce of within the realty sector? navigate indoor spaces, detect
over 18,000 people, and technology As an FM company, we have obstacles, and perform tasks
tools customized for enhanced the future-first approach to all like vacuuming, mopping, and
operational delivery. our initiatives, managing over scrubbing. At Embassy Lake
FM companies incorporate 130 million square feet of area Terraces, we have integrated this
security technologies like facial Pan India, we recognize the automated cleaning equipment for
recognition, perimeter intrusion importance of various initiatives floor scrubbing and lifting heavy
detection systems, and CCTV tailored to different sectors. loads, thereby reducing strain
surveillance. Boom barriers This understanding has enabled on our workforce. These robots

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