Page 23 - CIJ May 2024 Digital Edition
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COVER STORY



                  enhance operational efficiency,   management and cost savings.    At Embassy properties, the green
                  maintain hygiene standards, and   Rainwater harvesting and greywater   spaces prioritize functionality, with
                  mitigate health risks associated   recycling are crucial, reducing   benches for seniors and safe play
                  with manual labour.             reliance on external water sources.   areas for children. High railings
                                                  We prioritize low-flow fixtures to   ensure safety for toddlers and pets,
                  How is sustainability           minimize water consumption and   while dedicated staff manage
                  built into the design           employ water-efficient landscaping   foot traffic in paw parks and
                                                  practices to preserve resources.
                                                                                  toddler areas.
                  and operations of gated         Organic waste converters are key to   World At Your Service (WAYS):
                  communities?                    reducing landfill waste. Moreover, we   The 24/7 WAYS offering ensures
                                                  implement preventive maintenance
                                                                                  that every aspect of service meets
                   “We prioritize the establishment   measures like Planned Preventive   sustainability and luxury living
                  of Green Spaces and Biodiversity   Maintenance (PPM) to extend asset   standards. “From bed-making to
                  within our communities.” This   lifecycle and minimize resource use.”  pool maintenance, we provide
                  commitment entails preserving     The in-house team of Subject   elevated home-assistance services,
                  existing natural habitats, installing   Matter Experts (SMEs), called the   reflecting our commitment to
                  EV charging facilities, establishing   Specialist Services Group, is pivotal   excellence.”
                  green corridors, and incorporating   in advising and auditing properties   Facility management teams
                  parks, gardens, and green rooftops   to uphold sustainable practices.   undergo rigorous training on
                  into the community design.      These experts specialize in water   sustainability practices, eco-
                   It is important to address smaller   and waste management, technology   friendly technologies, and 5-star
                  actions that contribute to energy   integration, and Environment,   hospitality standards. This
                                                  Health, and Safety (EHS) standards,
                  efficiency for HVAC systems,    offering valuable guidance to bolster   equips them to deliver services
                  we also focus on initiatives                                    aligned with our commitment to
                  like controlling temperatures in   sustainability efforts.      environmental responsibility and
                  conference rooms when not in                                    luxury living.
                  use. Our daily operations include   How do the facility
                  ensuring technicians are readily   management teams               Through CSAT surveys, facility
                  available in-house to address minor                             managers gather feedback from
                  inconveniences like lift breakdowns   ensure that all aspects   residents and stakeholders to
                  for residents. Furthermore, facility   of your services are     enhance sustainability initiatives
                  management companies prioritize                                 and service offerings continually.
                  sourcing sustainable in-house   met?                              ESPL’s in-house improvement
                  vendors and consumables to align   “With most of our residential   program fosters collaboration to
                  with our sustainability goals.  portfolio managers being        implement cost-effective solutions
                   Energy-efficient design is central   women, we bring empathy and   across various fields, including Fire
                  to the sustainability approach.   understanding to the forefront.   & Safety, Energy Management,
                  “We install, operate, and maintain   We cater to the diverse needs of   Flood mitigation, and Environment,
                  renewable energy systems like   residents of all ages, including pets,   Health, and Safety (EHS). These
                  solar rooftops, fostering energy   within our communities.”     projects undergo rigorous scrutiny
                                                                                  before implementation, ensuring
                                                                                  continual enhancement of our
                                                                                  operations.
                                                                                    In the next generation of
                                                                                  gated communities, several new
                                                                                  developments and services are
                                                                                  likely to become essential to
                                                                                  meet the evolving needs and
                                                                                  preferences of residents. The
                                                                                  trends and innovations that are
                                                                                  expected to shape the future of
                                                                                  gated communities include smart
                                                                                  infrastructure and connectivity,
                                                                                  automation in property
                                                                                  management, sustainability and
                                                                                  eco-friendly practices, tech-driven
                                                                                  security, safety and flexible &
                                                                                  multi-use spaces.


                                                                                  Clean India Journal•MAY 2024  23
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