Page 60 - CIJ April 2025- Digital Edition
P. 60

LAUNDRY










                                                             Laundromats fill a gap for everyday
                                                        laundry needs, especially for students who
                                                        lack proper solutions.


                                                        Sameer Deodhar















          laundries as this population by and   Globally, the laundromat   dispensing and data collection
          large does not have the required   industry is undergoing a tech-  for operational optimization,
          financial bandwidth for their   driven transformation, moving   leading to improved efficiency
          clothing care.                  beyond traditional coin-operated   and customer service. AI-powered
           Laundromint handles about      models. Modern laundromats are   chatbots are enhancing customer
          14,000 garments daily across 15   increasingly integrating app-based   support, providing real-time
          locations. Sameer is also mindful   services for features like machine   assistance and answering inquiries.
          of water conservation. “We use   availability tracking, digital   Furthermore, there’s a strong
          machines that minimize water    payments and remote activation,   emphasis on sustainability, with
          consumption and optimize our    catering to the convenience-driven   laundromats implementing high-
          laundry processes to reduce waste,”   consumer. Cashless payment   efficiency machines, eco-friendly
          he says. “We use 350 liters of liquid   systems, including mobile   detergents, and water recycling
          detergent daily.”               wallets and card terminals, are   systems. These technological
           Sameer shares Aman’s concern   becoming standard, streamlining   advancements are reshaping the
          regarding government regulations.   transactions. The adoption of IoT   laundromat experience, making
           Despite their differing business   technology enables remote machine   it more convenient, efficient, and
                                          monitoring, automated detergent
                                                                          environment conscious.
          models, Aman, Dinesh and Sameer
          agree that the Indian laundromat
          market is burgeoning. However,
          they also highlight the significant
          challenges, including real estate
          costs, operational management, and
          evolving government regulations.
           The conversation highlights the
          need for sustainable practices,
          with Dinesh leading the charge in
          eco-friendly technology and all
          participants acknowledging the
          importance of water conservation.
          The future of laundromats in
          India will likely depend on how
          effectively these businesses adapt
          to these challenges and embrace   KLiNCO
          innovation.


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