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FACILITY MANAGEMENT











                  Insights and                     Cleaning Productivity Benchmarks
                  Recommendations:                 Category         Segment/Sub-category    % of Sites Below JLL/
                                                                                            Industry Baseline
                  1)  Labour Distribution: A       By Site Size     Very Large Sites (> 400K sqft) 31%
                     significant 82% of sites
                     distribute cleaning labour with                Large Sites (200K–400K sqft)  43%
                     a day-to-night ratio equal to or               Medium Sites (50K–200K   51%
                     higher than 2:1.                               sqft)
                  2)  Day Cleaning vs. Night       Overall (across   All Sites (Very Large, Large,   49%
                                                                    Medium)
                                                   sizes)
                     Cleaning: A notable
                     finding is that 39% of sites   By Occupancy    Large Sites             31%
                     demonstrate higher efficiency                  Medium Sites            31%
                     by implementing a “daytime    By Industry Segment Technology           38%
                     maintain + clean” model                        Financial Institutions  83%
                     compared to the traditional                    Manufacturing           40%
                     “night clean” model.                           Energy / Chemicals      100%
                  3)  Supervision’s Role: Contrary                  Professional Services   23%
                     to common assumptions,
                     the study found no direct                      Telecom                 14%
                     correlation between higher
                     supervision levels and increased
                     productivity.                   savings commitments are also   for strategic decision-making in
                  4)  Wage Impact: While increased   pushing accounts to deliver   facility management, highlighting
                     wages have proven effective in   higher productivity through   areas for improvement and provide
                     retaining staff, they have not   rationalization measures.   a clear roadmap for achieving
                     directly boosted productivity or   6)  Occupancy vs. Productivity:   operational excellence.
                     reduced absenteeism.            Data trend analysis indicates   By leveraging these insights,
                  5)  Efficiency Opportunities:      that productivity generally   organisations can make informed
                     The Financial segment and       decreases as occupancy       decisions about their FM strategies,
                     certain Technology clients                                   leading to significant cost
                     present scope for efficiency    increases and vice versa.    savings and enhanced workplace
                     improvements. Contract         The findings offer a valuable tool   experiences for their employees.





























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