Page 26 - CIJ June 2025-Digital Edition

FACILITY MANAGEMENT

JLL Report

What Actually is a Janitor’s Capacity?

The professional cleaning industry in India is a significant and rapidly expanding market, currently valued at
USD 5 billion with an annual growth rate of 15-20%. Within an organization’s overall budget, FM represents
the second-largest expenditure after personnel costs. Notably, cleaning services alone account for up to
30% of the total FM budget. Kumud Bharti, Director, IFM, Global Client Operations and Harish Kumar B, Senior
Analyst, JLL, have highlighted the need to address growing resource availability concerns and evolving labour
dynamics within India’s cleaning industry, in a comprehensive report released recently. Excerpts:

n extensive research study By facilitating knowledge sharing improvements. Rather than making
covers 237 sites and a across the industry, it encourages definitive judgments on existing
staggering 57.34 million sqft the exchange of best practices practices, the initiative supports
from JLL’s top 20 revenue- and insights that can drive strategic planning by highlighting
Agenerating clients in India improvements. opportunities and encouraging
and provides crucial insights for The findings will enable data- continuous enhancement in
organizations seeking to improve driven discussions on cleaning cleaning operations.
efficiency and reduce operational strategies, resource allocation,
expenditures. and operational effectiveness, The study establishes a JLL
The initiative aims to present allowing for informed decision- baseline and industry benchmark
key trends and patterns in cleaning making. Additionally, the for cleaning productivity at
practices and performance analysis seeks to identify 5,000sqft per janitor per eight
metrics, offering stakeholders potential areas for optimisation hours. The findings reveal varied
a comprehensive overview of or further investigation, serving performance across different
current standards and outcomes. as a foundation for targeted segments.

1) Overall Productivity Landscape:
The average cleaning productivity across all surveyed sites is 6,414sqft per janitor per day, with a median of
4,939sqft per janitor per day. Encouragingly, 58% of the sites are operating above the 5,000sqft per janitor per day
benchmark.

26 JUNE 2025•Clean India Journal•www.cleanindiajournal.com