Page 30 - CIJ June 2025-Digital Edition

FACILITY MANAGEMENT

From Clipboards to Dashboards

Indian Facilities are Now Tech-Washed

A quiet revolution is reshaping Indian facility management — one sensor, one dashboard, and one data
point at a time. Gone are the days of reactive routines; today, buildings are thinking, responding, and
even caring. This is not about job loss it is about tech-enabled empowerment, says Vinod Nair, Director –
Operations Performance, ISS India.

t was one of those rainy
Bangalore mornings,
the kind that used to
send janitors scurrying
“Iwith mops and summon
engineering teams to brace for
flooded basements and a deluge of
complaint emails.

But this Wednesday was
different.
• By 8:15am, as employees
began streaming into the
campus, the building had
already woken up
• Sensors, having anticipated
overnight rainfall, had quietly
activated the stormwater pumps
at 5am
• Restroom cleaning schedules
had been adjusted dynamically
based on occupancy data
• In the cafeteria, a digital
display beamed yesterday’s Where Data Dances with Diligence
food waste metrics, nudging When ISS began deploying tech-enabled solutions at a client
kitchen staff to tweak today’s campus, the goal was clear – do more with less but do it better.
menu and portion sizes Footfall-based cleaning, smart sensors for meeting rooms,
• No drama... No noise... Just predictive HVAC maintenance, and food waste AI came together
intelligent responsiveness in a symphony of automation.
This is not science fiction. Within months, manpower efficiency rose, space was optimised,
This is the silent, data-driven utility costs fell, and workplace satisfaction climbed. It was not
transformation sweeping across magic. It was meticulous planning, powered by data, and brought
to life by people.
India’s facility management
landscape. And it is not about • Smart buildings
replacing people – it is about • Empowered people
empowering them. With sensors, • Happier workplaces
AI, and automation, buildings are
beginning to “think,” “respond,” Because in the end, it is not about replacing broomsticks with
and, more interestingly, “care.” bots. It is about ensuring every space – digital or physical – feels
like it was built for you.
Historically, facility
management in India has been a
30 JUNE 2025•Clean India Journal•www.cleanindiajournal.com