Page 42 - CIJ May 2025- Digital Edition
P. 42
FM SPECIAL
We hired 32 differently-abled
janitors — not out of sympathy but
strategy. Their performance exceeded
expectations; no special training needed.”
Vishal Mhatre
is a specialised domain. FM is FM team that initiated our ESG
not only cleaning, the future is certification. Now, safety and
bright with the dashboards and engineering teams report to FM
AI tools, sensors and robotics.” on ESG-related matters. FM can
Looking ahead to 2035, he
The problem is not envisioned a workplace shaped and must take the lead.”
Mhatre shared how FM is also
just about training. by predictive AI and human- pushing the boundaries of indoor
Today’s janitors — centric automation. “Imagine air quality. “We are exploring the
walking into your office where
integration of HEPA filtration
many of them — I the air quality is adjusted, your into centralised HVAC systems,
call them demolition desk is booked and your coffee beyond cleanroom areas, to
is ready — all before you arrive.
create hygiene-cleaned office
squads,” said one FM is no longer about just spaces. This could redefine
participant candidly. machines; it is about people. FM workplace hygiene norms.”
will be a strategic pillar in every
“Machines are in organisation.” Merging Skill with
excellent condition in Upskilling and ESG Technology
Sri Lanka even after Leadership Returning to the theme of
months of use, but Vishal Mhatre, Head upskilling, Ralph Sunil, Senior
Vice President-Administration,
in India, they often (Administration and Facilities), JSW Steel introduced their
look unrecognisable Serum Institute of India Pvt. approach, known as MAD:
Mechanisation, Automation
Ltd, spoke of the critical role
within six months.” upskilling plays. “You need to and Digitalisation. “Let us
invest money, time and effort do everything the MAD
into developing people. I did this way,” he quipped. “We are
personally and encouraged my also working with cleaning
team to go for certifications.” industry stakeholders to create
He pointed to ESG a university model offering
(Environmental, Social and FM courses — both online and
Governance) as the new offline — with industrial visits
benchmark. “We do not want and in-line training.”
to merely comply — we want He added, “I personally teach
to lead. At Serum, it was the FM at four institutions. If you
42 MAY 2025•Clean India Journal•www.cleanindiajournal.com
