Beyond Aesthetics: Reframing the Value of Cleaning| Lion Services Ltd, MD’s Expertise.
In this episode, the conversation explores the professional cleaning services industry in India, focusing on a persistent gap where cleaning and hygiene services are still viewed as basic tasks rather than essential to public health and sanitation in India. It examines why this perception continues, how low-cost expectations impact service quality, and the challenges of building a skilled workforce and adopting cleaning technology in India. The discussion also highlights what must change for modern facility management in India to prioritize hygiene over appearance and deliver real health outcomes.
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April 7 2026
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Featuring:
- Dr. JPS Bakshi, a healthcare professional and MD, Lion Services Ltd
In this episode:
- Why cleaning is still treated as a basic service and not linked to health outcomes
- How cost driven decisions continue to impact quality and long term efficiency
- The gap between client expectations and workforce capability
- Why the industry struggles with skilled manpower and formal training
- The reality of mechanization in India and the limitations of existing infrastructure
- How real world challenges are driving innovation in cleaning equipment
- The hesitation around adopting technology due to pricing and margins
- Why outsourcing is often about shifting responsibility instead of improving standards
- The lack of awareness around cleaning as preventive healthcare
- How better tools can improve both performance and worker dignity
- The need for stronger industry alignment and client education
- What it will take to move from basic cleaning to health focused hygiene systems
This episode highlights the urgent need to rethink cleaning as a health driven function rather than a cost driven service.
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