Page 48 - CIJ April 2024 - Digital Edition
P. 48

INDUSTRY TALK



                                                Radiant Hospitality Services LLP
                                                                Encouraging



                                                                 Partnerships


                                                      with Customers




                                                       One of the most efficient departments operating
                                                            24/7 – the engineering section – that takes
                                                         care old machines and gives them life of 10 to
                                                     20 years, is today a company on its own. The new
                                               Radiant Hospitality Services LLP specializing in cleaning
                                             machine care has moved up to become the much-sought-
                                          after company by every facility service provider across India.
                        Speaking to Clean India Journal, Pallavi Gawali, Director of Radiant Hospitality
                               Consultants LLP shares the nuts and bolts of the transformation strategy.



               Radiant has always             equipment back in             organizations excel in managing
                                                                            housekeeping services, there
               had a strong                   form?                         is often a lack of emphasis on
               engineering                     Over a two-decade-long tenure   equipment maintenance.
               department as part of          in the cleaning business, we have   We firmly
                                                                            believe
               the IFM services. How          gained first-hand experience
                                              with the wear and tear a cleaning
               has this department            equipment undergoes, and

               evolved to become a            its impact on the overall
               separate profit centre?        financial health of a
                                              business. While
                 Originally, Radiant Hospitality   cleaning
               Services was focused on cleaning
               services. However, in the new
               structure of the Company,
               there is more commitment to
               equipment maintenance. Despite
               sharing the same name, both
               companies are distinct entities
               with different objectives,
               offering entirely different
               services.

               What are the
               key factors that
               encouraged
               you to bring
               cleaning



               APRIL 2024•Clean India Journal
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