Page 48 - CIJ April 2024 - Digital Edition
P. 48
INDUSTRY TALK
Radiant Hospitality Services LLP
Encouraging
Partnerships
with Customers
One of the most efficient departments operating
24/7 – the engineering section – that takes
care old machines and gives them life of 10 to
20 years, is today a company on its own. The new
Radiant Hospitality Services LLP specializing in cleaning
machine care has moved up to become the much-sought-
after company by every facility service provider across India.
Speaking to Clean India Journal, Pallavi Gawali, Director of Radiant Hospitality
Consultants LLP shares the nuts and bolts of the transformation strategy.
Radiant has always equipment back in organizations excel in managing
housekeeping services, there
had a strong form? is often a lack of emphasis on
engineering Over a two-decade-long tenure equipment maintenance.
department as part of in the cleaning business, we have We firmly
believe
the IFM services. How gained first-hand experience
with the wear and tear a cleaning
has this department equipment undergoes, and
evolved to become a its impact on the overall
separate profit centre? financial health of a
business. While
Originally, Radiant Hospitality cleaning
Services was focused on cleaning
services. However, in the new
structure of the Company,
there is more commitment to
equipment maintenance. Despite
sharing the same name, both
companies are distinct entities
with different objectives,
offering entirely different
services.
What are the
key factors that
encouraged
you to bring
cleaning
APRIL 2024•Clean India Journal
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