Page 28 - CIJ Sept 2024 - Digital Edition

FOCUS

Hygiene and Cleaning Practices for

QSR and

Hotel Industries

ygiene is a common Assurance & Food Safety,
and imperative Swiggy Limited to gain
buzzword in the insights on the critical factors
business affairs that food delivery companies
Hof quick chain consider in the areas of cleaning
restaurants and hotel industries. and sanitation.
Although sales, marketing
and profit & loss are of prime Why are the terms Disinfection is widely used to
importance for sustaining Cleaning and Hygiene kill or eradicate microbial activity
business, cleaning and hygiene is on the surface. This method is
the unsung hero for successful and often used together? widely used in the healthcare
sustainable restaurant operations While Cleaning in general segment such as Operation
to gain market share and to refers to removing visible physical Theatre Disinfection.
increase consumer confidence and soil/ dirt from the surface area,
safety. In today’s world, consumer Hygiene refers to ensuring a Therefore, one shall choose
convenience is critical for the surface is free from microbial right chemical/application for the
service industry including food load/ contamination. purpose of sanitization/disinfection
delivery, salon, repair and house to get desired end state of
help amongst others. The services Commonly, Cleaning and consumer satisfaction or safety.
of convenience go on and so forth Sanitization are often used
with an endless abundance of together instead of Cleaning and How does the
opportunities. Hygiene in industry today. They
The food delivery and dining bear similar meaning to each industry generally
landscape continues to emerge other. approach different
as one of the biggest industries How does sanitization types of soil cleaning
in recent times. In fact the food
service sector in India currently differ from and sanitization
contributes to 1.9% of the disinfections? procedures?
country’s GDP. This sector is
expected to grow at a CAGR While both terms are often Cleaning and sanitization do not
of 8.1% between 2024 and used as synonyms, they differ mean pouring a chemical on an
2028. Companies that provide in meaning and end-state equipment or a surface scratch and
these services are at the helm of requirements. In food processing/ wiping it around.
transforming how consumers’ preparation area (QSR/hotel)
access and experience culinary sanitizer/ sanitization process Cleaning and sanitization are
delights. For these platforms, is often adopted to reduce the purely science-based approaches.
forging successful partnerships microbial load on the surface The nature of the nuisance
with hotels and restaurants of equipment to an acceptable has to be understood before
is crucial to expanding their safety level. This has often been implementing a suitable approach:
service offerings and enhancing validated and approved by varying
customer satisfaction. Clean India concentration of chemicals and • Soil (organic/ inorganic)
Journal interacts with Baskaran surface contact time to ensure • Surface (stainless steel/
Gangadharan, GM - Quality safety. plastics/ bottles and others)

SEPTEMBER 2024•Clean India Journal
28 www.cleanindiajournal.com