Mobility
The assumption here is that the person who is viewing the dashboard has the necessary skills to interpret the data, and use the analytics to trend future what if scenarios.
LogiAnalytics reported there were 4 elements of an effective dashboard:
Value – Must be useful
Usability – easy to use
Adoptability – easy to get started
Desirability – exciting to use
FM managers will want the ability to immediately customize their dashboard to their user preference and not have to wait for the IT team to make these required changes.
Business Intelligence
Acquisition of data serves no point if the data is not converted into business intelligence to serve the business objectives of the organization gathering the data. IBM reported that there will be 300 times the amount of data available by 2020 so it is critical to determine the indicators and processes to achieve business objectives. These include:
Clear – remove any possible ambiguity
Meaningful – not all data serves the business objectives of all levels of an organization, i.e. in financial terms for CFO, Building Operator KWH, etc.
Timely – “real” time vs. a set time (transactional), i.e. monthly, weekly, etc.
Relative – ability to interplay with other data sources
Scenarios – ability to future gaze
Gartner predicts by 2016, 30% of businesses will be monetizing asset data. Therefore the potential before the built environment is very real and meaningful.
Bench marking has long been central to world class Facility Management services paired with appropriate Key Performance Indicators (KPI). We now have the ability to monitor asset performance both at the granular level (by connected machine) and as well as the traditional building level. The performance of those assets can then be connected to quality of machine manufacturing, servicing (whether in house or outsourced), and consumption.
This transparency in machine performance will cause all stakeholders to improve their game.
