About Process
Process explains how the work is actually done. Healthcare features heavily: infection control in hospital linen, healthcare laundry design, AIIMS laundry case studies, a pharma laundry checklist and clean room laundries for pharma GMP. Food safety pieces cover gloves in food handling and why hygiene matters as India's food processing industry grows.
For buildings there are safety measures for high-rise facade cleaning, a remote-controlled facade cleaning robot, public toilet maintenance and a look at fogging as India's mainstay for mosquito control. Housekeeping articles deal with Total Quality Management in hotels, ergonomics, green products, linen recycling, laundry automation and a day in the life of a supervisor.
Water and sanitation appear too, with a village that reached full toilet coverage under the Total Sanitation Campaign, the sponge city concept and Kolkata's Rabindra Sarobar. The section is written for housekeeping supervisors, laundry managers and hospital and food plant teams who need a method they can follow.
Start here
- Infection Control in Hospital Linen How hospital linen should be handled, labelled and moved to stop infection spreading
- Healthcare Laundry Design Blueprint for Hygiene, Safety & Compliance Planning a healthcare laundry for hygiene, staff safety and compliance
- Safety measures for High rise façade cleaning Safety requirements for cleaning high-rise facades and working at height
- Clearing the air about fogging What fogging is and why India relies on it for mosquito control
- Total Quality Management in Hospitality How Total Quality Management works across hotel departments
- Public Toilet Maintenance The design, behaviour and cleaning issues behind dirty public toilets
- Ergonomics in Housekeeping A physiotherapist and ergonomist on why ergonomics matters in housekeeping
- Clean room laundries are essential to pharma GMP What clean room laundry involves and why pharma GMP depends on it
Questions readers ask
Why is fogging used so widely in India?
Fogging has been India's mainstay for mosquito control. India accounted for about 82% of all malaria cases in South-East Asia in 2020. Read the article
How should infected hospital linen be transported?
Trolleys used to move infected linen should be clearly marked with proper labelling or colour coding, and PPE and alcohol rub should be available at hand-wash areas. Read the article
What are the three keys to Total Quality Management in a hotel?
Communication, coordination and co-operation between the departments of a hotel, with the goals of the organisation aligned at all levels. Read the article
Is there a law for the safety of facade cleaning workers in India?
India has no laws or rules laid down specifically for the safety of people working at heights. General worker safety laws are more than 50 years old and do not include facade cleaning workers. Read the article