Supply chain management
Managing a smart supply chain to ensure timely service delivery is key to keep your clientele intact. Speaking about the various handling aspects of the entire car cleaning accessories, Tyagi says,“Our emphasis remains on finding a structured company that can supply latest car wash equipment, specialised & customised accessories, International Standard consumables & cleaning agents, training & consultancy having its Pan-India presence. Manmachine has expertise in all these domains with a strong pan India network of dealers & resident managers/service engineers with a total workforce of close to 100 dedicated hard core company trained professionals for sales, training & after-sale support.”
“Cold Water High Pressure Jet Cleaners have been the first choice of all workshop owners so far and still most workshops are washing & cleaning cars with the same conventional systems.“
– B P Tyagi[/box]In today’s busy lifestyle and changing mechanism of supply and demand it becomes necessary to stay upfront to customer’s expectation, while managing the channel partners simultaneously. A smart service provider maintains a constant inflow of supplies and put conscious efforts to make précised utilization of the same in order to satisfy their customers. Describing the importance of workforce deployment and managed service stations, Jasmeet avers, “We have a network of enthusiastic dealers and through which supplies are being managed along with company owned warehouses to ensure on time supplies to the customers. Apart from that, our efficient network of Engineers and Technicians across India ensures timely delivery of technical services. We are amongst the best companies offering prompt technical/maintenance services to customers under less than 24 hours.”
Training and Procurement
Professional servicing is an outcome of basic training and regular improvement in skills and approach in sync with customer demand and need of the hour. Emphasising on the need of training and procurement, Tyagi elaborates, “Sustainable procurement means thinking carefully about what to buy, from whom to buy, buying what you really need, purchasing products and services with high environmental performance and considering the social and economic impacts of purchasing decisions. The background report, together with the Product Sheets (on “Cleaning Products” and “Cleaning Services” – Basic and Advanced level), constitutes the sustainable procurement guidelines for cleaning products and services.” The rationale behind the sustainable procurement recommendations in the market is availability of sustainable products amongst others. Training is required to give the best amongst other in the industry. Training emphasises not only on how to operate on equipment but rather how to effectively wash and detail a car in minimum possible time.