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Appreciation & motivation is the key to getting things done. This helps housekeeping staff enjoy the job.
– Renuka Rao[/box]
Filling up rooms with complementary supplies just to enhance the quality of room can be a costly affair for housekeeping department. “But, we have to do this. Part of Sahara Star hotel is still under construction that generates dust/pollution. To counter the effect, we had to upgrade amenities of existing rooms and fill it with costly things to make guests happy,” explained Renuka.
The Way Forward
In spite of the current challenges, students joining hotel management are increasing on daily basis. They find it a glamorous job. Many staff like Front office and F&B get good number of students. “It is important that we devote sometime and sit with them to discuss their career plans and advise them about their career growth,” said Shilpi.
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Today’s housekeeping is extremely concerned about water consumption, waste management, electricity consumption and other practices pertaining to environment. Today, we segregate garbage into eight dif ferent bins — wet, dry, paper, glass, stones and others.
– Alka Sharma
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“Some people learn fast, some slowly. However, we must appreciate, motivate and teach them to get things better. This is never meant to be a one sided affair. Staff also needs to be given cross exposure,” concluded Alka.
